Telephones/TTY compliance guide

704 – Telephones/TTYs Quick Guide

704.2 Wheelchair Accessible Telephones. 

704.3 Volume Control Telephones. 

Public telephones required to have volume controls shall be equipped with a receive volume control that provides a gain adjustable up to 20 dB minimum.  For incremental volume control, provide at least one intermediate step of 12 dB of gain minimum.  An automatic reset shall be provided.

704.4 TTYs. 

TTYs required at a public pay telephone shall be permanently affixed within, or adjacent to, the telephone enclosure.  Where an acoustic coupler is used, the telephone cord shall be sufficiently long to allow connection of the TTY and the telephone receiver.

704.5 TTY Shelf. 
Public pay telephones required to accommodate portable TTYs shall be equipped with a shelf and an electrical outlet within or adjacent to the telephone enclosure.  The telephone handset shall be capable of being placed flush on the surface of the shelf.  The shelf shall be capable of accommodating a TTY and shall have 150 mm (6″) minimum vertical clearance above the area where the TTY is to be placed.